What help is available from the NBN Team?
If you have any questions at all about the changes to the data access controls and how they will affect you, please contact us on email@example.com
There is also a forum for posting questions or discussing issues related to the changes.
We have issued guidance to all data providers on how they can use the existing access controls to change the level of public access to their data if they wish to do so, and we are available to provide help and advice.
Several users were concerned about the potential impact of the loss of intermediate access levels, so we carried out a detailed review of all the intermediate access agreements on the Gateway. We contacted all individual users by e-mail to advise them that their intermediate access agreements will revert to public access in October unless they obtain full access to the datasets before then. We are also contacting data providers who have a large number of intermediate access agreements, to ensure that they are aware of the situation and prepared to handle requests from users to upgrade their intermediate access to full access.
The NBN Gateway Users’ Guidebook will be updated in due course to take account of the new access controls and other changes to the Gateway functionality.
We have discontinued the prototype system as it is now being used for load testing and for function testing purposes.